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Research shows that on average students forget around 70-75% of the content within a day. How can we encourage students to retain the knowledge they have learnt?...

New to Cleaning Masterclass is a handy A5 printed handbook (with a digital download option) designed to give the cleaner or housekeeper all the practical cleaning essential principles and practices they need to ensure cleaning is completed with the upmost regard for quality in the...

Cleaning is often seen and treated as peripheral service to an organisation, it is a service that lurks in the background and only rears its head if there is a problem. Cleaning is a very much an underappreciated service, but it is such a critical...

An operations manual sounds like just another management document that once written never sees the light of day. Just another document to fulfil the quality management systems requirements as set out in ISO 9001. While this is largely true for company policy documents and mission...

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